Stefano Molena

Responsible for documentation and manuals of Blue Box Srl

All that lasts over time, should be done with EKR.

First there was an office dedicated to documentation that worked with Word and InDesign. It was updated by hand, and always had to be supported with continuous checks to verify the correctness of the data.

EKR with his flexibility gives you the possibility to modify a transversal element for many products, for us is a fundamental aspect.

An example? In January we had to review the manuals with the new Ecolabel indications. One month to decide what to do, with EKR only 2 hours to do it! It is a very efficient system for continuous updates, as in our sector, we must always keep up with the various regulatory re-issues.

The advantage is to be able to record daily the inputs that emerge from the field experience, even without publishing a specific document. Now when I receive a report I immediately change the data concerned, in a couple of hours I arrange everything and then I can really forget about it!

Not to mention the enormous cost savings for translations: first we sent everything in full to re-translate each time.
We also increased the production of documents and information files: with EKR we produce more material than before!
I am company for 30 years, before I did another job. I started and I chose to learn EKR from beginning to end, and I still think I know 20% of its potential. Because in the end the basic mechanism is simple, but the applications are really very extensive.