Category: ADOPT THE SINGLE SOURCE OF TRUTH

Mauro Bertoncello

Working in the old way, an info you fished from InDesign, another from Word, it took a long time. Gathering data for the new catalog was really like going to the bazaar or the market: everyone makes noise, everything hangs, everyone takes things but then they don’t put them back, scattered information… Now EKR works like a boutique where everything is in place, the order follows you, everything is neat and precise.

At first it was a bit difficult because we were “forced” to fix all the data.
If the work is already very schematic you are immediately well, otherwise aligning with the system is not easy . We weren’t used to cataloging everything so precisely, but it was good! Today we are excited, especially for the updates: it takes more concentration, but when you did the data I am okay forever and everywhere!
For example two weeks ago they asked me to update 190 product sheets: it took me half a day, including the translations. Without EKR running like crazy I would have taken 20 minutes for each card (so 63 hours!!! n.d.R.), and even with the risk of making mistakes!
I would never go back, working with copy and paste doesn’t make sense. A graphic designer with EKR can do a technical document – manual or catalog – well and quickly, so then he has time to really think and create, and he can do more than that!

Daniela Caverzan

Communication Specialist of Fracarro Radioindustrie Srl

We were forced to order!

EKR has made us an involuntary service: we have been forced to reorganize all the product information scattered in the various company containers. It was a hard and important job that brought us many satisfactions.

The main challenge of the EKR system in my opinion is cultural. Being always used to managing things in a certain way, the rock is not easy. Two years ago we were perfectly aware of the company. It is not easy to ask the working group: instead of writing in Word, you can enter the data in this EKR cell? The doubt is … why? I have always done so. The biggest difficulty was the very idea of ​​change.

We said ok, we embark. More than two years ago not everyone was really convinced, also because at the beginning we proceed slowly. The passage in this world has been long. But now we see the fruits and we see that we have built more solid bases than we had before. We were brave! Just like facing a journey … and it’s not over yet!

by the Advertising Department of Fondital Spa

Before EKR?

It took us 8 hours to make an instruction booklet: now we only need one hour, even less! We could not keep up with production, which is primary for us: a boiler cannot leave without specific documents and he can’t wait even an hour. EKR solved huge time problems.

Our booklets are many, with various customisations diversified by market and by customer, and with the need for continuous updates, especially regulatory ones. With the old method in InDesign we had to correct the same data by opening and modifying fifty different documents! Having a single database and having to update just that makes the difference.

Another advantage was to standardize the collection of all product info. Before we met every week, we collected data from different files, emails, phone calls and meetings. Today it is a much more streamlined process, the various information arrives ordered by each competent office, and the connections are faster. Tomorrow? We hope we can no longer even control the final publication because we are already sure of the accuracy of the data … we can do it!