LOTTIE ANIMATION

Are you sure you are using your time well?

Even the company that considers itself the most efficient is not always really efficient. Wasting time and money is more common than people think, often getting lost in low value-added activities. In the documentary area, however, as you well know, dedicating oneself to significant issues is the priority that cannot be postponed.

Do you want to better manage your information?

Reducing the unnecessary waste of energy and resources is essential and gives you the opportunity to dedicate yourself to activities with high added value. This is possible through a system that organizes and manages information effectively.

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LOTTIE ANIMATION

EKR Orchestra: proven efficiency.

EKR Orchestra offers you not only efficient software, but also application methods already tested and verified for some time in the many sectors of technical documentation. It is a formidable ally that helps you improve efficiency by greatly reducing the time required for creating your catalogs.

Carlo Gardini

Technical Documentation Manager di Mg2 Srl

We’ve grown a lot over time,

both in terms of number of machines and technical complexity. Ours is a configurable and increasingly personalized product. MG2 produces automatic machines for the pharmaceutical industry: a highly regulated sector in which the technical documentation must be carried out with particular rigor and precision.

The order of magnitude is onerous: the manuals provided for each machine can reach 1500 total pages. And this “only” for the instruction manual, to which it is necessary to add other documentation such as validation procedures, etc.

The activity carried out by the Technical Documentation Department was recognized by our customers as quality, but the production of the documentation was basically “handcrafted”. We were therefore very effective but inefficient. For the editorial staff used Word with specific models and macros to simplify the layout. Documentation production was also supported by specific tools. Translation management was manual. The professionalism and competence of colleagues made it possible to produce high quality technical documents, but at the cost of mainly manual operations. From an analysis it emerged that the hours spent in non-value added activities were many: this prompted us to analyze alternative solutions for the document workflow.

We carried out a software selection that led to EKR: convinced us not only about the presence on the territory but also the willingness to work alongside us in the analysis and to customize their CMS according to our needs, as was necessary. EKR gave us a lot of support: it didn’t just sell the software and that’s it, but it immediately supported us during the initial analysis, which turned out to be very complex.

To whom do I recommend it? Jokingly I would say “to someone who is not sane!”, But in reality I recommend EKR to companies that want to really tidy up the amount of technical information they manage, because it allows understanding the redundancy of the contents and duplication of files. EKR clearly shows that the same information exists in a thousand different variations depending on the department: commercial, technical, etc. It allows to manage the data life cycle avoiding to wonder if it is reliable or not. If it is “validated” it is reliable! It forces you to think about the structuring of the product, optimizing the variants.

Staff training is a delicate phase, but as soon as the editors understand the benefits of the new system of working their collaboration is assured and the learning curve is relatively fast.

LOTTIE ANIMATION

A mistake can cost you dearly, you know it well, right?

It is increasingly difficult to quantify the costs deriving from the presence of errors in the product information communicated; this is a relevant problem for your company not only in terms of budget and efficiency, but also for the image in the eyes of the customer.

Do you want to eliminate any possibility of incorrect communication?

Having a tool that guarantees the correctness of the product information you publish reduces the possibility of producing approximate documentation, instead guaranteeing you correct and reliable publications.

LOTTIE ANIMATION

LOTTIE ANIMATION

EKR Orchestra: precision and savings.

With EKR Orchestra you will have a platform that guarantees you the creation of precise and effective documentation. You will always communicate product information correctly and you will be able to identify all those harmful hidden costs by getting rid of them permanently.

LOTTIE ANIMATION

Are you fumbling with the information you need to manage?

The information that surrounds you are many, scattered on multiple platforms and managed by various people who create different versions; this poses significant risks to the accuracy of the data. Checking its reliability and having to remember to make changes everywhere wastes precious time.

Do you need integrated product information management?

The presence on multiple channels and media will be easy to organize and keep under control for an optimal result, reducing the risk of errors and increasing efficiency.

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LOTTIE ANIMATION

EKR Orchestra and multichannel and omnichannel information management.

With EKR Orchestra managing data at an omnichannel and multichannel level becomes easy and effective. You will have the possibility to create contents free from the rigid distinction between online and offline: simplify your work with a centralized database that can be used at 360 °.

Fabio Invernizzi

Marketing Manager of Elesa Spa

Before EKR there was a lot of manual work to do.

We had a database that exported data and then worked with InDesign. The work was really expensive because it had to be repeated by hand for all other languages.

The challenge was to be able to layout a catalogue of thousands of product pages, several of which required the integration of special content, which meant that the standard page structure had to be modified. EKR ORCHESTRA is made precisely for this, even if we had to take it to the limit and ask for additional functionality to achieve the goal. The goal is indeed to completely eliminate manual intervention, and we are very close to this result.

It was a complex project that took a lot of time and energy. Initially, for example, we couldn’t manage the most particular cards: now it is running smoothly and we have really limited the final touches a lot. Not to mention that the same information also has to flow onto the web. With EKR ORCHESTRA we managed to automate a good part of the process, and that was the focus.

with Federica Sena, Marketing Department of Elesa Spa

For translations EKR ORCHESTRA is really handy.

We used to write more freehand. Now, however, we try to pursue a certain consistency due to the system that pushes to maintain a certain uniformity in both the phrases that are repeated for different products and the choice of terminology. With EKR ORCHESTRA we produce similar, more standardised informationin order to be able to quickly reuse the translations.

LOTTIE ANIMATION

Are you looking for a way to reduce waste and inefficiency?

In your company the costs for the management of product information and for the creation of technical and marketing documentation are often hidden, but not indifferent. Understanding how to reduce and optimize these processes is a major challenge.

Would you like to have a system that catalogs information correctly?

Being able to count on a platform that allows you to evaluate costs in a precise and targeted way is a growing need in every business area.

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LOTTIE ANIMATION

Organize data with EKR.

Thanks to EKR Orchestra you will have a platform capable of organizing data in a well-thought-out and defined manner and thus you will be able to carry out targeted interventions, obtaining significant savings.

LOTTIE ANIMATION

Does keeping up with the changes take your breath away?

The product life cycle has been significantly reduced and your company must continually adapt the technologies it has to stay competitive and to comply with regulatory compliance. This is a complex and risk-free process.

How many times have you had doubts about the accuracy of the information received?

You need an information flow that is always correct, regardless of the number of products and projects created; only in this way can you increase efficiency and eliminate the margin of error.

LOTTIE ANIMATION

LOTTIE ANIMATION

Manage information with EKR Orchestra

EKR Orchestra offers you a platform that allows you to manage information quickly and correctly, respecting the rules and timing of the market. You will have a system that allows you to collect information in a single portal, always updated and available to everyone.

Luca Colesso

Baltur Spa Technical Documentation Manager

A few years ago it was difficult to have a structured congruence of the manuals.

Every manual written in InDesign lived its own life. It was difficult to manage the terminology on the different manuals: many times the same phrase was customized on the various documents by adding or removing, without it being so necessary.

Today when a new text is created there is a more comprehensive analysis, not limited to that moment: there is a structure that needs to be analyzed a little better. The phrase that can go well for a manual, for example, could be good for others, so it should be written in a somewhat more neutral form, trying to optimize information. EKR has certainly brought us a better rating than we write.

And rightly so, the system must lead to more structured terminology management.

We are no longer among the rugged mountains, we must follow flows and processes that must be thought of!

An important step? EKR ORCHESTRA has allowed us to manage the Arabic, both the typesetting and the publication, operations that we previously had to outsource. Today, however, we only outsource the translation, but we are able to typeset and publish in Arabic internally.

Then there are all the other languages: the system has certainly allowed us to improve in their management. It is not only a matter of time and autonomy, but also of savings. Today, translations are made only on sections of text that have not yet been translated, reducing time and costs.

EKR ORCHESTRA has also helped us to improve the quality of translations, because having an internal Baltur memory we have the possibility to do checks and research, working on quality without always relying on external studies.

This management leaves no regrets about what you have abandoned, it is a system that I analysed and chose myself. After careful evaluation, EKR ORCHESTRA seemed to me to be the most suitable system for our company. Their flexibility in handling new issues is certainly a valuable support in the future.

LOTTIE ANIMATION

How to grow your business?

To do this, you need to make your company and your product better known.

The more potential customers know you, the more people will choose you and the greater the growth of your business.

Your presence must be as widespread as possible: you must exploit the potential that technology makes available today, but the information that speaks about you must always be correct and complete.

How to convey your assets to customers?

You know the value of your company well, you just have to be able to convey it in the best possible way.

Effectively enhancing the resources you have and the skills of your collaborators makes the internal and external communication of information more efficient, making your business grow.

LOTTIE ANIMATION

LOTTIE ANIMATION

A transversal information management platform.

With EKR Orchestra many more people will know your company and its value; you will thus be more visible and present on the market with precise and timely information that will help you to be chosen by customers.

Domenico Marinelli

Owner of Docutec Srl

EKR means a margin of error of almost zero, in addition to saving time.

Compared to the past, the technical documentation today has a very different value.

Machinery is increasingly complex, not only do I have to learn to use it well, but if I don’t write the right phrase someone gets hurt or ends up in court.
We make highly personalized technical maintenance and usage documents translated into at least 8 languages, but we also get up to 20. We used InDesign with very powerful scripts to try to automate a piece of work.

With EKR we manage a single master from which to derive everything, even with different graphic templates, is a very flexible tool.

We have learned to produce better content to be able to catalog well, optimize and recover data.
Writing better is a great advantage: the information must never be ambiguous but always clearly understandable.
We are a technical base, in Docutec we “force” the program and put it to the test: EKR is an open system, potentially without limits. For us it is a tool that allows you to do practically anything you want.

It is certainly complex: an entry level user if not placed in the correct manner takes fear, if maybe he worked in Word then … I think it is difficult to propose: we must not be scared and be predisposed to change.
I can say that we were born together with EKR: ours is a very family approach!

LOTTIE ANIMATION

Managing a large flow of information often becomes chaotic?

You probably already have the data in order within ERP management systems, but this alone is not enough. To optimize processes, it is essential that you can better organize and manage product data.

How to organize the amount of data you have efficiently?

You need a platform that allows you to organize it not only flexibly, but that goes further: for you, being efficient is essential. A centralized database helps you manage product information as an ERP manages company data.

LOTTIE ANIMATION

LOTTIE ANIMATION

EKR Orchestra and the benefits of an ERP

Thanks to EKR Orchestra you will be able to take advantage of an integrated system that will allow you to benefit from the advantages of an ERP also in the creation of documentation and in the dissemination of product information.

Product information is shared between those who create and manage it: EKR Orchestra offers a suite that is proposed as a synthesis of tools that go far beyond the possibilities of traditional PIMs.

While these focus mainly on product information in the marketing field, not allowing the management of data characterized by a particular complexity, EKR Orchestra offers an all-in-one solution Portal PIM CMS DMS DAM PXM LMS which expands the possibilities of creating structured cataloging and complex technical documentation.

The areas of use therefore extend to include:

• Single access portal to all product information
• Static and dynamic assets
• Catalogs, Brochures, PDF price lists
• Technical-Marketing Documentation (databook)
• Technical manuals
• Product data for e-commerce

What is a Solution Partner?

The Solution Partners EKR Orchestra allow you to tackle a digital transformation project with the maximum skills and guarantees.

Solution Partners support the adoption of new technology and manage change with analysis and configuration of the environment and with the correct structuring of legacy information.

They also allow for better integration between EKR Orchestra and existing systems.

A Partner can work in different contexts: his range of action can extend from the marketing to the technical field, up to and including the HR sector and internal company training .

Becoming an EKR Solution Partner allows for the creation of an ongoing strategic relationship between your company and EKR. EKR’s partners benefit from valuable benefits, all with the aim of connecting partners to the community and helping them succeed.

• Point of contact with the customer that favors their satisfaction
• Project support
• Community Verified icon
• Continuous support to optimize the use of EKR Orchestra in order to increase the conversion rate & revenue gain
• EKR implementation & enhancements with the support of our development team

Your advantages

Support and Resources in the Presale & Delivery phase

Communication:

Online partner toolkit: sales, presentations, assets and success stories

Monthly newsletter with partner updates

Page dedicated to partners on ekr.it

Technical support:

Dedicated testing environment

Development and support portal

Project Delivery:

Customer Success Manager to ensure success

Project Implementation Manager to provide the expertise