Category: Blog

The technical office and European regulations

The technical documentation office often fails to produce all the manuals that the company needs and this involves the production of fewer manuals than necessary or the production of manuals that are a bit vague and do not exactly talk about how much the company produces.

The European directive that regulates the machinery sector precisely indicates that when a customer purchases a machine or a partly completed machine, he needs to have the documentation of that product without running the risk of being confused by information relating to components that are not present in it. same artifact.

All this takes the form of a manual by serial number, in fact each serial number produced by the company must have its own specific document.

Companies that are unable to produce manuals by serial number and are satisfied with generic manuals, partly not in compliance with European standards, reduce the overall quality of the product as a generic manual makes one perceive a reduced precision of the product purchased by the customer

By requesting a meeting with an EKR specialist, you will have a demonstration of our EKR Orchestra method, based on EKR PIM / CCMS, which allows you to easily obtain specific manuals by serial number without compromising with more generic technical documents.

How can this activity of refining information within the catalog be eliminated?

Have you ever had errors in your product catalog?

And that these mistakes have resulted in serious damage to the company because customers have sent wrong orders?

The marketing department often, in the weeks following the distribution of the CATALOG, begins to receive from the various departments of the company evidence of all the errors that the catalog contains, affixing a set of post-its or notes that will be needed to correct the layout for the next edition.

Printing a catalog that is perhaps very prestigious, with beautiful paper and an expensive binding, but which contains errors, is not acceptable for the company!

The problem is that being able to create a catalog without errors requires the marketing department to carry out an exhausting and dangerous activity of continuous revision of drafts and corrections , which perhaps could be avoided.

Stop redundant translations: cut costs

The cost of translations in a company is often tens or sometimes even hundreds of thousands of euros on an annual basis.

Several organizations use translations both in the commercial and, above all, in the technical and marketing fields. A text can be translated, for example, because it must be displayed in the display of a product, a software screen, a technical manual, a technical data sheet or even in its presence in a language variant in a catalog. , in a brochure or on a website.

The perfect match translation management tool in EKR PIM, the technological base of the EKR Orchestra method, allows the company to manage the entire translation creation and refinement process in an extremely efficient way.

It is possible, in fact, to have a single centralized repository for a plurality of entities which therefore supports both the technical office, the software development office and the marketing office that can access and use the translations of the same contents depending on of very different needs.

As regards the marketing office, for example, it is possible to make the branches interact and they can receive a first draft, a first version of the translations, generated by an international translator who, in turn, can refine and customize according to the dialect. and to the more specific modality of the single branch.

The cost of translations in a company is often considered as a non-compressible cost with the introduction of EKR PIM and the EKR Orchestra method it is possible to think of saving up to 70% or 80% of translation costs or, at the same in cost, to produce a much larger set of languages.

By requesting a meeting with one of our consultants, you can begin an optimization process in the management of translations.

Just take the blame for no reason

Has it ever happened to you that one of your product catalogs contained errors?

Often, the marketing department after the production of the catalog begins to collect all the errors it contains by affixing a set of post-its containing the information received in the weeks following the distribution of the catalog. Printing a catalog that contains errors is not convenient for the company. Being able to create an error-free catalog requires the marketing department to continuously review drafts that are not very gratifying and that could be eliminated.

This information refinement activity can be done by introducing Ekr Orchestra, since the entire product information management chain is reorganized from the Technical Office to the Product Manager and every time information is created or modified, it is inserted into a container correctly labeled and easy to find by all those who need it in the company. In this way, the marketing office catalogs will always be correct and the information hunting activity that the marketing office and the graphics office often carry out by asking directly the various Information owners will be reduced to a minimum.

Ask immediately for a meeting with the Ekr people, who can show you the Ekr Orchestra method that will allow you to reduce the timing due to errors in the catalog to zero.

Your product always visible at the highest quality and completeness in:

To date, this is often the photograph of the technical office.

The technical office is that department of a company that deals with everything related to the design and development of the product.

It is therefore a business sector that requires extreme precision, organization and attention to detail.

But there is another thing to consider about the technical department.

One of its features that you know very well and that you know often causes delays and even errors. We are talking about of the immense amount of data and technical information of the product that the technical office produces, must manage and distribute every day.

Especially in smaller and less structured companies, today this data management still takes place with inadequate or outdated tools, such as Excel sheets or other documents that are often only paper.

In most cases, all this translates into redundant information , data that is difficult to use and a very high risk of error .

Let’s explore

For each machine produced, it is essential to know precisely what preventive maintenance work is required, how often, for how long, and what spare parts are needed.

In addition, it is essential to carry out a prior activity of defining each functional part of the machine, in terms of assemblies, sub-assemblies, components and functional elements, on which to carry out interventions.

All this information is sometimes only written in the maintenance tables found in manuals.

However, the value of this information is much higher and can be used, for example, by service and maintenance planning, to gain new business.

EKR Orchestra makes it possible to deal with these issues in an innovative way, setting up a process that optimises effectiveness and efficiency.

ECHA (European Chemicals Agency) is the institution of the European Chemicals Agency, based in Helsinki. The Agency plays a technical-scientific coordinating role for the activities prescribed by the regulation and has created a database to collect and manage the data provided by the industry.