The technical office and European regulations

The technical documentation office often fails to produce all the manuals that the company needs and this involves the production of fewer manuals than necessary or the production of manuals that are a bit vague and do not exactly talk about how much the company produces.

The European directive that regulates the machinery sector precisely indicates that when a customer purchases a machine or a partly completed machine, he needs to have the documentation of that product without running the risk of being confused by information relating to components that are not present in it. same artifact.

All this takes the form of a manual by serial number, in fact each serial number produced by the company must have its own specific document.

Companies that are unable to produce manuals by serial number and are satisfied with generic manuals, partly not in compliance with European standards, reduce the overall quality of the product as a generic manual makes one perceive a reduced precision of the product purchased by the customer

By requesting a meeting with an EKR specialist, you will have a demonstration of our EKR Orchestra method, based on EKR PIM / CCMS, which allows you to easily obtain specific manuals by serial number without compromising with more generic technical documents.