HVAC&R

The documentation that characterizes it is very technical and specific and therefore of complex implementation. EKR Orchestra supports the process in a flexible way

This sector has a unique feature: in order to document the products it is necessary to provide a very vast set of documents that are increasingly technical and specific.

Almost all companies produce a product guide – a catalog that shows the entire offering and most of the pieces are highly modular (the sizes vary, they have characteristics common to a single model, but the technical data vary depending on the size).

A complete set of products will then be shown with little information on the individual elements; this is used for a first choice of high level: the heating engineer, the architect, will use the product guide to start getting an idea of ​​what a given company actually produces and whether it is the system suitable for their design needs.

Then there is the Technical Data Sheet, the technical document, which for each individual model describes all the characteristics necessary to make the design choice (ground positioning plan, socket, sizing, mechanical, electrical and aeraulic characteristics, etc.)

Each document requires a few tens of pages, sometimes even hundreds, to describe all the characteristics that allow the decision maker to make the best decision.

In the after-sales area, there is also the user manual documentation, the Use and Maintenance Manual, or the one intended for the installer.

Other communication needs for this sector are then linked to the guides for application in industrial, hospital, domestic, etc., or the system guides that explain how to aggregate products of different types in unique systems.

• Thermodynamic, mechanical, electrical and electronic design;
• Bill of Materials and Product Lifecycle Management;
• Product, system and specialized application marketing